FAQ

Ordering & Shipping
Is your website secure?

Yes, all orders go via Paypal.

 

Do you ship internationally?
No we do not ship internationally, we also can not send to Tasmania or Western Australia due to Australian Quarantine Laws.

 

What forms of payment do you accept?

We accept all major credit cards and Paypal. if you wish you can send a cheque but you need to order via email first to reserve your plants.

 

 

ORDERING
Plants are sent as soon as possible. At the beginning of the season (March) there can be a wait, we will email you to let you know when plants will be sent then again when plants are sent. As the season goes on orders will be sent as received ASAP usually the next follow Monday after you have ordered. 
Most plants are sent bare root. You will need to pot your new plants up or plant in your garden ASAP.
On our shopping cart if you wish delete a item you don't want  there is a (x) after the plant name you have ordered, this will delete the plant from your order.Many of our plants will grow in a wide range of climates. You will see the following Icons beside each plant (to be completed) This is not to say a plant can not be grown out of it this climatic region. Most gardens have mini micro climates, my own garden does! I can grow plants that normally would not live in our frosty an cold winters!    

 Plant Size
We are very proud of the plants we supply. All plants are of good size and are grown from divisions, in most cases plants are flowering size (Unless otherwise stated) we do grow some items from seed and may be marked, NFS (Meaning Near Flowering Size)

Contract Growing

we can grow to order to ensure you get the correct stock in the correct size in time for your project , Please inquiry regarding this service for landscapers.

CREDIT CARDS
We do except credit cards. you can simply call us with your card details and order your plants over the phone or email us with your order, sometimes it nice to speak with someone these days over the old fashioned phone!

FREIGHT
Freight is calculated at the end of the check out. Calculating the size of the order. Freight starts from $16.50